비즈니스 커뮤니케이션1 중간고사 준비

Q. Do you agree or disagree with the following statement?

In order for business leaders to be successful, they need to be skilled at negotiating.

Give specific reasons or examples to support your opinion.

 

A. I agree that in order for business leaders to be successful, they need to be skilled at negotiating.

The reason is simple. First of all, negotiation is necessary when hiring employees.

Also, being a good negotiator is  important. Business leaders need to be good negotiators to make deals.

Therefore, I agree that in order for business leaders to be successful, they need to be skilled at negotiating.

 

Q. What is the best way for a company to improve its sales?

Choose ONE of the options provided below, and give reasons or examples to support your opinion.

• By introducing a new product
• By improving its customer service
• By launching an advertising campaign

A. I think improving its customer service is the best way for a company to improve its sales.

Because if a company has good customer service, customers will keep buying products from them.

For example, about two years ago, I bought a smart phone. But, I accidentally dropped it in the water. Fortunately, the store had great customer service. A representative fixed the phone for free, which really impressed me.

For this reason, I think improving its customer service is the best way for a company to improve its sales.

 

Q. If your city wanted to increase the cost of public transportation in order to buy more environmentally friendly vehicles, would you support that plan? Why or why not? Give reasons or examples to support your opinion.

A. If my city wanted to increase the cost of public transportation in order to buy more environmentally friendly vehicles,  I would support that plan. The reason is simple.

Public transportation is not that expensive, so I think most people would be willing to pay a little more for the environment. Therefore, I would support that plan.